Rajesh, a 45-year-old business owner, received a text message purportedly from Wise warning of suspicious activity on his business account. Concerned, he immediately tried to call Wise, but the company had already shut down his phone line that day.

Shortly afterward, Rajesh received a call matching Wise's official customer service hotline number. Thinking it was his bank, he answered.

The caller was a convincing scammer posing as a member of Wise's security team. They verified Rajesh's personal information and even mentioned real transactions, making the call seem credible. Rajesh had no suspicions. In reality, it was a Wise secure account scam.

The scammer told Rajesh that someone was trying to use his business card but assured him the payments had been frozen. To "ensure" the safety of his funds, he was instructed to transfer money from his Wise account to a new "secure account" purportedly set up to protect him.

To protect his business, Rajesh followed the instructions and transferred nearly £16,000. It wasn't until he later tried to make payments again that a fraud warning appeared on his screen. Panicked, he contacted Wise directly and was confirmed to have been scammed by Wise's secure account scam.